As a current Ring doorbell owner, you may find yourself in the situation of needing to transfer ownership of your device to someone else.
Whether it’s because you’re moving or just want to give your Ring doorbell as a gift, transferring ownership is easy and can be done quickly and securely.
In this guide, I will walk you through all the steps to transfer your Ring doorbell to the new owner.
Let’s get started!
Can You Transfer Ring Doorbell To New Owner?
It is possible to share a Ring doorbell with a new owner, but there will be specific steps you need to follow to transfer it.
Changing the Ring ownership is quite simple. You can do it by following a few steps;
1. Remove the payment method
2. Download videos & data
3. Cancel the Ring protect plan
4. Remove the doorbell
5. Reset your doorbell
Transfer Ring Doorbell To New Owner
Here are the steps to transfer your Ring doorbell to another owner.
1. Download your Videos
As an original doorbell user, you must first download your videos and other essential data from the Ring app.
Because after transferring the doorbell, you cannot recover this data. There are several ways of downloading the data from your doorbell.
Here are the steps to download videos from the Ring app:
1. Launch the Ring application on your phone.
2. Click on the Events History option.
3. And tap on the video you want to download.
4. Then click on the Share icon from the bottom of the screen.
5. In the end, select Download.
And the other way to download your videos is also quite simple:
1. Open the Ring app on your phone.
2. And then tap on the Event History option.
3. Swipe the event to the left you want to download.
4. And then click the Share button.
5. Click Share again and tap download to save the video on your device.
2. Remove other Users
The second step after downloading your data is to remove all other secondary users from the doorbell. Like you may have granted access to your family members or friends to remove it.
This can only do the original doorbell owner who initially set the doorbell in the account.
Here are steps to remove the secondary owners:
1. Select your Ring doorbell from the Ring app dashboard.
2. Then tap on the Three-dots icon from the top right side.
3. Next, click on Settings.
4. Select the User you want to remove.
5. Here, you’ll see shared user profiles.
6. Select to Remove Users.
3. Remove Payment Method Connected to Ring
The next step is to remove your payment method, which will allow the new owner to set up the doorbell in his own account and avoid any dispute in the future. Otherwise, Ring will keep charging fees using your payment methods.
These are the steps to do so:
1. Go to ring.com on the web browser and log into your account.
2. From the right-hand corner, select your name.
3. And choose your account.
4. Locate the “credit card on file” option with your card info.
5. Tap on the cross icon “X” to delete the card information.
4. Cancel your Ring Protection Plan
You will also need to cancel your Ring protection plan because the new owner might not check it, or they might have another thing in mind.
You can cancel your Ring protection plan by following the below steps:
1. Launch the Ring app and log into your account.
2. Locate the Ring Protect Basic plan option from the top right hand.
3. Then click Cancel plan.
4. Then you’ll be asked to give a reason for cancelation.
5. You can choose the option to cancel it now or at the end of your buying cycle.
6. Lastly, confirm the cancellation.
If you cancel your Ring protection plan before the end of the cycle, the device will work to refund any days you haven’t used it.
5. Remove the Device from Account
Now you must remove your doorbell ownership from the Ring account. As it will remove all of your doorbell data, and it will be ready to connect from the start over with a new account.
These are the steps to remove the doorbell from your account:
1. Open the Ring app on your phone.
2. Select the Ring doorbell you want to transfer to the new owner.
3. Tap on the three-dots menu icon from the doorbell, then select Settings.
4. Then click Device Settings and General Settings.
5. Under the general settings, tap Remove this Device.
6. Click Remove this Device again from the confirmation screen.
Now the doorbell isn’t in your ownership and connected to your Wi-Fi connection. And it can be set up from the start over with a new account or existing one.
6. Perform Factory Reset
Lastly, you should perform a factory reset for the device to ensure all kinds of data from your doorbell or associated with the Ring account is removed.
After resetting, the doorbell will also be returned to its factory default settings which means all steps to transfer the device are finished.
Here is how you can reset your Ring doorbell:
1. Remove your ring doorbell from its mounting plate.
2. Then press and hold the Orange button from the back of the doorbell for about 20 seconds.
3. Release the button while the doorbell indicator light starts flashing blue.
4. The flashing light means the factory reset is completed and ready to pair with a new account.
Can you have two owners on a Ring doorbell?
Yes, it’s possible having two owners on your Ring doorbell; the other owner will be called a shared user.
This is the person that the original owners give access to, and it can view a live preview of doorbells, events, and videos but does not have the authority to change its settings.
You can give shared access to someone by following the below steps:
1. Open the Ring app and go to the device tab.
2. Select the device you want to share with another user.
3. Then tap Shared Users, and select Add User.
4. Enter the email address of the person you want to add and tap Ok.
5. That person will receive an email from Ring and can create a new Ring account using this mail. And access the device that you’ve shared with the user.
Can you take a Ring doorbell with you when you move?
You can take your Ring doorbell with you while moving from one apartment to another. Because this device belongs to you and exists in your Ring account.
So, you can use it anywhere in the world without buying a new one. However, due to changes in your location and Wi-Fi network, you may need to set up the doorbell from the start over in the app.
Is a Ring Doorbell Transferable After a Friend/Relative’s Death?
Yes, a Ring doorbell can be transferred after your friend or relative’s death, but there will be legal documentation and a complete process you must fulfill before transferring it.
For this purpose, you will need to contact the Ring customer service team. They will verify everything and transfer the doorbell if you fulfill their criteria.
Ring doorbell is still registered to the previous owner!
If the new owner is facing an issue with the Ring doorbell while setting up in the app. The doorbell shows it is already registered to the previous owner; you can fix it by following the below steps:
1. Ensure the previous owner has removed it from his account.
2. You can also perform a factory reset for the doorbell.
3. Update your Ring mobile app.
4. Contact Ring customer support.
5. Return the device to the previous owner.
You can transfer your Ring doorbell to a new owner by removing your data, removing the doorbell from your account, and factory resetting.
These are the steps to transfer your Ring doorbell to a new owner:
- Download your Videos
- Remove other Users
- Remove Payment Method Connected to Ring
- Cancel your Ring Protection Plan
- Remove the Device from Account
- Factory Reset the Doorbell
Now I’d like to hear from you!
Are you able to now transfer your Ring doorbell?
Let me know in the comment.
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